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What Our Customers Are Saying

What Our Customers Are Saying
Lens.com's overall store rating =is 9.5/10 based on 3,757 reviews. View All
10/14/2014
Lens.com
9.510
Using Lens.com is a very easy process. The ordering is straight forward and Lens.com does a wonderful job letting the customer know about what to expect next. For example, for this order my prescription had expired so Lens.com had to …
Eric - Sacramento, CA
10/10/2014
Lens.com
9.510
I get e-mail notifications right before my prescription expires. So this gives me an opportunity to stock up before I have to visit the doctor. If my prescription changes, I can return the unused portion with no shipping costs so I a…
Bengu - Indianapolis, IN
10/06/2014
Lens.com
9.510
There was no phone hold time at all. The phone rep was extremely attentive and kind and knew how to handle a complex situation quickly and effectively. Instructions for return/swap were very clear and easy. Follow up emails with the…
Jon - Jacksonville, FL
09/16/2014
Lens.com
9.510
either when I have used the website or called, I have a good experience. I like calling because the phone is picked up, if i am put on hold I'm told why, and they assist with any problems. the customer service reps I have had the last …
Mary B - Hermitage, TN
08/26/2014
Lens.com
9.510
Price, ease of ordering, and dependability. The process is so easy and quick. Additionally, I can always depend on having the product delivered quickly and as promised. You can't go wrong. Thanks so much.
Miriam - Melbourne, FL