Customer Reviews and Feedback

Lens.com strives to maintain the highest level of customer service by keeping careful track of all of our customer's comments and concerns. Below is a sampling of what our happy and loyal customers have to say about Lens.com. If you would like to offer a comment or concern about Lens.com please contact our Customer Service Department.

Lens.com Customer Reviews and Feedback

Rating: 9.5/10 - 4,851 reviews

• 09/23/2016

  Lens.com

  55

  It is an easy access to receive contact lenses without the hassle of going to the optometrist.
  Jessica - California (1^st order)
• 09/22/2016

  Lens.com

  55

  I was able to get some very expensive contacts for my wife at a considerably lower price than I had otherwise previously been able to.
  Julie - New Jersey (1^st order)
• 09/21/2016

  Lens.com

  55

  I like the ease of having help when I need it Your staff are fast and ready to help me when I need it,.You are very reliable I like that a lot ,Thank you
  Omar - Iowa (7^th order)
• 09/21/2016

  Lens.com

  55

  was so easy and website easy to navigate
  Monica - Florida (2^nd order)
• 09/21/2016

  Lens.com

  55

  Vast selection, and competitive prices.
  David - California (2^nd order)
• 09/20/2016

  Lens.com

  55

  You guys did a great job - no hassles.
  Helen - Virginia (1^st order)
• 09/20/2016

  Lens.com

  55

  Excellent customer service
  William - Maine (3^rd order)
• 09/20/2016

  Lens.com

  55

  Fast. Efficient. Great variety, have the lenses I need at a great price. Very easy, no hassle ordering. Good web and mobile design.
  Edith - Michigan (30^th order)
• 09/19/2016

  Lens.com

  55

  I have used Lens.com before and have always been pleased with them.
  Martha E. - Texas (2^nd order)
• 09/19/2016

  Lens.com

  55

  good experience personally
  Lynn - Washington (17^th order)
• 09/16/2016

  Lens.com

  55

  Very easy to order; best prices.
  Jeffrey - North Carolina (2^nd order)
• 09/16/2016

  Lens.com

  55

  Service is very efficient
  Shannon - New Jersey (9^th order)
• 09/16/2016

  Lens.com

  55

  Ease of ordering and the price.
  Sharlyn Alexis - Kentucky (1^st order)
• 09/14/2016

  Lens.com

  55

  Lens.com has the lowest prices
  Beth - Kentucky (10^th order)
• 09/14/2016

  Lens.com

  55

  your product and service are great!
  Deborah - Florida (15^th order)
• 09/13/2016

  Lens.com

  55

  I have saved plenty of money and time ordering from you and would like to pass that on to my friends.
  Rebecca - North Carolina (2^nd order)
• 09/13/2016

  Lens.com

  55

  Contacts arrived quickly. When prescription change it was not a problem to exchange. Easy to do business with
  Patina - North Carolina (2^nd order)
• 09/12/2016

  Lens.com

  55

  Price is much lower than at an eye care establishment. I also appreciate all of the calls and email reminders to get my prescription order in to Lens.com so I could get my order.
  Parker - Minnesota (1^st order)
• 09/12/2016

  Lens.com

  55

  Extremely fast and efficient service. Great customer service.
  Julie - North Carolina (1^st order)
• 09/12/2016

  Lens.com

  55

  It was easy and the price was right.
  Courtney - Maryland (1^st order)
• 09/12/2016

  Lens.com

  55

  I'm a repeat customer because it's so easy, affordable , and super convenient 👍
  Amanda - Florida (10^th order)
• 09/10/2016

  Lens.com

  55

  I get the contacts quickly at a reasonable price
  Robert - Pennsylvania (7^th order)
• 09/09/2016

  Lens.com

  55

  Great prices and service
  Beth - Pennsylvania (9^th order)
• 09/08/2016

  Lens.com

  55

  Price was a major factor, but so was the ease of the entire ordering and delivery process.
  Ernie - California (1^st order)
• 09/06/2016

  Lens.com

  55

  good price. Easy order and on time delivery
  Paul - California (1^st order)
• 09/06/2016

  Lens.com

  55

  It's easy to use and the prices are good. If there's a problem with the order, it's easy to get the problem fixed.
  Valerie - Maryland (4^th order)
• 09/06/2016

  Lens.com

  55

  I was glad , it was fast, they feel great
  Nicolas - California (1^st order)
• 09/05/2016

  Lens.com

  55

  Satisfaction with the overall buying experience; prices offered for products to fit my need.
  Randy - Arkansas (1^st order)
• 09/05/2016

  Lens.com

  55

  Good price. Promp service.
  Willie - North Carolina (1^st order)
• 09/05/2016

  Lens.com

  55

  If someone I knew was looking to order cheaper contacts rather than from the eye doctor, I would recommend Lens.com
  Natalie - New York (16^th order)
• 09/05/2016

  Lens.com

  55

  Good price, fast service.
  Carol - California (2^nd order)
• 09/02/2016

  Lens.com

  55

  It's easy. It is cost effective. I have never had anything but ease and satisfaction with my orders.
  Deborah - Louisiana (6^th order)
• 09/02/2016

  Lens.com

  55

  Great customer service and great prices.
  Vishnu - California (7^th order)
• 09/02/2016

  Lens.com

  55

  I have had good experiences ordering my contacts here. The one return I had was easy and hassle free.
  Tara - Vermont (7^th order)
• 09/02/2016

  Lens.com

  55

  I LOVE THE WEBSITE. IT IS EASY TO USE AND THE PRICES ARE GREAT.
  Peggy - Georgia (7^th order)
• 09/02/2016

  Lens.com

  55

  Extremely easy and simple to order contact lenses and associated products. Hassle free!
  James - Connecticut (7^th order)
• 09/01/2016

  Lens.com

  55

  Cost of product. My lenses were half of what I paid at the doctor's office.
  Walter - Florida (1^st order)
• 08/30/2016

  Lens.com

  55

  Pricing/value of the lenses.
  Susan - Ohio (1^st order)
• 08/30/2016

  Lens.com

  55

  The ease of ordering contact lens. Also online price was 1/2 the cost of ordering from doctor's office
  Barbara - Maryland (9^th order)
• 08/30/2016

  Lens.com

  55

  Great prices and ease of ordering.
  Karen - California (9^th order)
• 08/29/2016

  Lens.com

  55

  The price of the contacts is great and they got here quickly
  Nancy - Arizona (1^st order)
• 08/25/2016

  Lens.com

  55

  Lens were delivered in timely fashion and the Lens.com was the cheapest price for the type of contact I wear.
  Steve - Michigan (2^nd order)
• 08/25/2016

  Lens.com

  55

  Customer for several years. Extremely satisfied, keep coming back every year.
  Gary - South Carolina (6^th order)
• 08/25/2016

  Lens.com

  55

  Ease of use, quick shipping, overall service excellent
  Mark - Pennsylvania (14^th order)
• 08/23/2016

  Lens.com

  55

  Excellent service and price.
  Diana - Oregon (1^st order)
• 08/23/2016

  Lens.com

  55

  I would recommend Lens.com based on my own personal experience!
  Kristin - California (4^th order)
• 08/23/2016

  Lens.com

  55

  The cost, discounts and availability are exactly what I was looking for.
  Grant - Arizona (1^st order)
• 08/23/2016

  Lens.com

  55

  Extremely satisfied with the service and pricing.
  Michael - California (2^nd order)
• 08/22/2016

  Lens.com

  55

  This was the quickest and easier contact ordering that I have ever done. The contacts arrived before you promised. Fantastic all the way around. Thank you!
  Daniel - New York (1^st order)
• 08/22/2016

  Lens.com

  55

  The site and service were good.
  Stephen - Massachusetts (1^st order)

If you’re like us, when you go shopping online the last thing you want to be on the watch for are online scams, fraud and being ripped off. Sites which try to ripoff consumers make it tough on all legitimate online sellers. Fortunately there are ways for consumers to report and provide reviews on complaints concerning such practices. In extreme cases customers may even resort to the BBB and potentially lawsuits. We love a bargain and good service; we don’t like scamming.

That’s why we’re committed to delivering clear explanations of everything related to your order. The above customer reviews are 100% LEGIT. If you have any questions or concerns, please give one of our friendly Customer Service Representatives a call.