Customer Reviews & Feedback (100% LEGIT)

Lens.com strives to maintain the highest level of customer service by keeping careful track of all of our customer's comments and concerns. Below is a sampling of what our happy and loyal customers have to say about Lens.com. If you would like to offer a comment or concern about Lens.com please contact our Customer Service Department.

Rating: 4.8/5 - 5,534 reviews

• 11/03/2022

  Lens.com

  

  I needed my contacts fast and they were delivered within a few days. I entered the Rx and it was verified and placed the same day. So easy. I love that the rebate process was simple as well. Thanks for this service.
  Nancy - Florida (1^st order)
• 10/31/2022

  Lens.com

  

  Easy website, fast accurate service
  Liz - Massachusetts (1^st order)
• 10/27/2022

  Lens.com

  

  Excellent products, I have used these lenses previously (from a different seller). Ordering process was very easy. Service was outstanding! I am a returning customer now and all my experiences have been outstanding. Thanks so much.
  Peter - Wisconsin (1^st order)
• 10/27/2022

  Lens.com

  

  Using Lens.com is a very convenient way to purchase my contacts and have them delivered to my door. The support staff is very helpful if you encounter issues with your prescription. I am very satisfied.
  George - California (5^th order)
• 08/12/2022

  Lens.com

  

  I placed my order with ease, there were various products to choose from and I was kept informed throughout the entire process of the order. I was notified immediately that my prescription was out of stock but it was only a few days later and I had received my order. The packaging was nicely done and labels were clean, clear and precise. I was afforded the opportunity to use After-pay which allowed me to get my contacts immediately although I didn’t have all of the money upfront.
  Charity - North Carolina (2^nd order)
• 08/12/2022

  Lens.com

  

  Great customer service. Great products.
  Christina - New Jersey (14^th order)
• 01/21/2022

  Lens.com

  

  Easy ordering no hassle
  Ryan - Georgia (4^th order)
• 01/18/2022

  Lens.com

  

  Easy & simple
  Alyssa - Ohio (3^rd order)
• 01/17/2022

  Lens.com

  

  Fast reliable service
  Jonathan - Utah (3^rd order)
• 01/14/2022

  Lens.com

  

  I’m very sastified with the products and the service.
  Blanca - Florida (2^nd order)
• 01/12/2022

  Lens.com

  

  Ease of website tp find products and place order.
  Mary - North Carolina (2^nd order)
• 01/12/2022

  Lens.com

  

  from start to finish - very efficient process!
  Kelly - Maryland (3^rd order)
• 01/12/2022

  Lens.com

  

  The primary reason for the recommendation score I just gave is the ease of placing an order, the prices of the lenses, and the convenience of the entire ordering process.
  Katrina - Illinois (2^nd order)
• 01/10/2022

  Lens.com

  

  Easy to use website Fast delivery
  Camille - Texas (8^th order)
• 01/10/2022

  Lens.com

  

  Easy and cheaper than purchasing at the Dr's office.
  Teri - South Carolina (4^th order)
• 01/07/2022

  Lens.com

  

  Fantastic customer service.
  Susan - Pennsylvania (6^th order)
• 01/06/2022

  Lens.com

  

  Fast and easy
  Belinda K. - Ohio (1^st order)
• 01/06/2022

  Lens.com

  

  Very easy to order and find, shipping was fast and my whole experience was perfect.
  Harry - Washington (1^st order)
• 01/05/2022

  Lens.com

  

  Excellent prices and service
  Karen - Florida (1^st order)
• 01/05/2022

  Lens.com

  

  I was extremely satisfied with the ease of placing an order and the quick turn around time.
  Isabella - New York (1^st order)
• 01/03/2022

  Lens.com

  

  Delivery was quick.
  Kaiee - Maryland (17^th order)
• 01/03/2022

  Lens.com

  

  I am an extremely satisfied customer of Lens.com. I love Lena.com and have recommended it to people and will continue to do so.
  Halei - California (4^th order)
• 12/24/2021

  Lens.com

  

  Good product. Fast shipping.
  Sharyl - Nebraska (1^st order)
• 12/24/2021

  Lens.com

  

  Quick shipping. Competitive price.
  Helen - North Carolina (1^st order)
• 12/24/2021

  Lens.com

  

  It is quick and easy to re-order my contacts!
  Mary Anne - California (12^th order)
• 12/23/2021

  Lens.com

  

  I love the service so easy to use
  Daniel - Minnesota (17^th order)
• 12/23/2021

  Lens.com

  

  Always a pleasure to work with you
  Carol - New Jersey (4^th order)
• 12/23/2021

  Lens.com

  

  Total satisfaction
  Jan - Florida (4^th order)
• 12/22/2021

  Lens.com

  

  Ease of ordering, I’m a return customer so my rx is on file.
  Christine - Virginia (11^th order)
• 12/22/2021

  Lens.com

  

  Easy ordering and uploading prescription
  Robin - New York (6^th order)
• 12/21/2021

  Lens.com

  

  The best prices on the internet
  Pat - Oklahoma (28^th order)
• 11/08/2021

  Lens.com

  

  Great price and service.
  Jeanette - Massachusetts (9^th order)
• 11/08/2021

  Lens.com

  

  Service with Help on line response
  Anthony - Rhode Island (1^st order)
• 11/08/2021

  Lens.com

  

  very satisfied good service
  Verna - Florida (10^th order)
• 11/07/2021

  Lens.com

  

  ease of purchasing
  Kaila - Florida (1^st order)
• 11/05/2021

  Lens.com

  

  Our order was lost in the mail. When I called they got right on it and we had them in a couple of days. Thank you!
  Gina L. - Mississippi (29^th order)
• 11/04/2021

  Lens.com

  

  Overall great experience.
  Stephen - Alabama (1^st order)
• 11/04/2021

  Lens.com

  

  Good price
  Andrew - Arizona (4^th order)
• 11/01/2021

  Lens.com

  

  All good for me
  Tim - Indiana (5^th order)
• 11/01/2021

  Lens.com

  

  Great prices, prompt delivery, rebate.
  Sheryl - Illinois (9^th order)
• 10/31/2021

  Lens.com

  

  Comparatively low cost
  Carol - Illinois (5^th order)
• 10/28/2021

  Lens.com

  

  Easy process and good price.
  Bridget - Ohio (7^th order)
• 10/28/2021

  Lens.com

  

  The last transaction I had with Lens.com the lady in the office was so nice and personable on the phone. And then this transaction came quick and accurate.
  Rhonda - Texas (5^th order)
• 10/27/2021

  Lens.com

  

  Easy to use format. Easy to reorder. I like the rebate offer
  Joanne - New Hampshire (5^th order)
• 10/26/2021

  Lens.com

  

  For fast delivery
  Antonio - Tennessee (2^nd order)
• 10/26/2021

  Lens.com

  

  Easy process and fair price. Quick delivery.
  Thomas - Florida (2^nd order)
• 10/26/2021

  Lens.com

  

  Ease of ordering and price.
  Susan - New York (2^nd order)
• 10/26/2021

  Lens.com

  

  Easy ordering!
  Jodi - Illinois (9^th order)
• 10/25/2021

  Lens.com

  

  Convenience. Price
  Constance - Idaho (11^th order)
• 10/23/2021

  Lens.com

  

  excellent service
  Steven - Pennsylvania (14^th order)

If you’re like us, when you go shopping online the last thing you want to be on the watch for are online scams, fraud and being ripped off. Sites which try to ripoff consumers make it tough on all legitimate online sellers. Fortunately there are ways for consumers to report and provide reviews on complaints concerning such practices. In extreme cases customers may even resort to the BBB and potentially lawsuits. We love a bargain and good service; we don’t like scamming.

That’s why we’re committed to delivering clear explanations of everything related to your order. The above customer reviews are 100% LEGIT. If you have any questions or concerns, please give one of our friendly Customer Service Representatives a call.