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About Lens.com

Place an Order or contact Customer Service 24/7 at:

1-800 LENS.COM (536-7266)

Your best value in contact lenses for over 20 years.

Lens.com Staff Photo
From America's heartland, we're happy to help you save money on contacts lenses and provide high quality customer service at the same time.

Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you're looking for the best prices on brand name contact lenses supported by hassle-free business practices. We've grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you'll be glad you did!

What makes us different?

A couple of things. We offer 'Buy More Save More' pricing so you can really stretch your contact lens dollar. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 48 hours - some with valid prescriptions ship within hours of receipt.

Also, everything on our website is designed for simple user interaction whether you're placing an order, changing a prescription or checking on an order's status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses.

Contact Us

Friendly Customer Service Representatives are available 24/7 by phone, chat, and email to help you.

Lens.com maintains the highest standards of customer service. If you have any problem involving our site or your purchase please contact us immediately & we'll make it right.

Customer Service Prescription Verification
Toll-Free Phone: 1-800 LENS.COM (536-7266) 1-888-393-7606
International Phone: 1-573-754-3600 1-573-754-3600
Toll-Free Fax: 1-800-401-1495 1-800-401-1495
Email: Service@Lens.com myRx@Lens.com
Mailing Address
Lens.com, Inc.
3016 Georgia St.
Louisiana, MO 63353

Lens.com Customer Reviews and Feedback

Lens.com Customer Reviews and Feedback
Rating: 9.5/10 - 4,162 reviews
  • 05/28/2015
    Lens.com
    55
    Easy to order, good customer service (telephone assistance), and quick delivery - and of course, decent pricing!
    Mary - New Jersey (4th order)
  • 05/27/2015
    Lens.com
    55
    Best price and quality! Ease of ordering.
    Cheryl - Michigan (1st order)
  • 05/27/2015
    Lens.com
    55
    product is always correct script, timely, easy to use website, and as quick as a snap of Finger to place nw order. I have never been anything except extremely pleased.
    Jeanne - New Jersey (17th order)
  • 05/26/2015
    Lens.com
    55
    Lens.com is easy to use, the delivery is quick and the prices are great!
    Jamie - Maryland (4th order)
  • 05/26/2015
    Lens.com
    55
    You genuinely care about customer satisfaction, and the condition of the products are delivered with care.
    Thao - Washington (1st order)
  • 05/25/2015
    Lens.com
    55
    Reliable, and you get the product that you requested. I like that you contact the eye doctor directly to get the prescription do I don't have to provide it.
    Christine - Michigan (4th order)
  • 05/25/2015
    Lens.com
    55
    My customer service rep went above and beyond to call my Dr.'s office on a Saturday to secure a new script for me since mine was discontinued. Also, I received my contacts the day before I left for vacation. I was pleased with her kindness and effort on my behalf.
    Pat - Pennsylvania (11th order)
  • 05/21/2015
    Lens.com
    55
    I am very satisfied with my order from Lens.com. I don't often give all 10's because I think there is always room to improve.
    Mary Jo - Indiana (1st order)
  • 05/21/2015
    Lens.com
    55
    Have always had great experience when ordering whether it be refilling or ordering new brand.
    Allan - Texas (10th order)
  • 05/20/2015
    Lens.com
    55
    Quick and easy process. Good prices.
    Toussaint - Pennsylvania (7th order)
  • 05/19/2015
    Lens.com
    55
    Friendly service and excellent prices.
    Denise - Illinois (6th order)
  • 05/19/2015
    Lens.com
    55
    great service and fast shipping easy to order from the web sight
    Kathy - South Carolina (7th order)
  • 05/19/2015
    Lens.com
    55
    Entire process easy Saved $$$ normally buy through my optometrist office
    Corene - Minnesota (1st order)
  • 05/14/2015
    Lens.com
    55
    Best price, timely delivery, no frills. When I was unable to track my shipment (a Fedex/USPS fault but not Lens.com) the Customer Service team gladly offered to re-ship without any questions asked. However luckily I found the shipment the next day and did not have to bother the Customer Service again. I liked their response very much. Great customer service.
    Deepak - Texas (4th order)
  • 05/14/2015
    Lens.com
    55
    Main reason: Professional dealings throughout the whole process. Quality website. Quality offerings. Quality shipping.
    James - Ohio (1st order)
  • 05/14/2015
    Lens.com
    55
    I've been ordering through Lens.com for years and have never had a problem with the ordering process or delivery of the contact lenses. I've tried other on-line companies and feel that Lens.com is the best.
    Deborah - Illinois (21st order)
  • 05/12/2015
    Lens.com
    55
    You were recommended by a coworker and I have been real happy w/your service.
    Norma - Florida (6th order)
  • 05/11/2015
    Lens.com
    55
    Your prices can't be beat! That's why I switched from 1-800-contacts to your company. Your company provides the same level of service as 1-800-contacts, but at a better price.
    Jaclyn - Michigan (1st order)
  • 05/11/2015
    Lens.com
    55
    The price is great! Fast delivery.
    Rachel - California (1st order)
  • 05/07/2015
    Lens.com
    55
    Hassle free, quick delivery, good service, easy to read Web
    James - Indiana (1st order)
  • All Lens.com Reviews
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  • Your Lenses are Ready

    With over 12 Million contact lenses in stock, we immediately fill your order with your exact prescription.

    Your Lenses are Ready
    Over 3 million successful orders delivered!