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About Lens.com

Place an Order or contact Customer Service 24/7 at:

1-800 LENS.COM (536-7266)

Your best value in contact lenses for over 20 years.

Lens.com Staff Photo
From America's heartland, we're happy to help you save money on contacts lenses and provide high quality customer service at the same time.

Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you're looking for the best prices on brand name contact lenses supported by hassle-free business practices. We've grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you'll be glad you did!

What makes us different?

A couple of things. We offer 'Buy More Save More' pricing so you can really stretch your contact lens dollar. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 48 hours - some with valid prescriptions ship within hours of receipt.

Also, everything on our website is designed for simple user interaction whether you're placing an order, changing a prescription or checking on an order's status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses.

Contact Us

Friendly Customer Service Representatives are available 24/7 by phone, chat, and email to help you.

Lens.com maintains the highest standards of customer service. If you have any problem involving our site or your purchase please contact us immediately & we'll make it right.

Customer Service Prescription Verification
Toll-Free Phone: 1-800 LENS.COM (536-7266) 1-888-393-7606
International Phone: 1-573-754-3600 1-573-754-3600
Toll-Free Fax: 1-800-401-1495 1-800-401-1495
Email: Service@Lens.com myRx@Lens.com
Mailing Address
Lens.com, Inc.
3016 Georgia St.
Louisiana, MO 63353

Lens.com Customer Reviews and Feedback

Lens.com Customer Reviews and Feedback
Rating: 9.5/10 - 4,156 reviews
  • 05/21/2015
    Lens.com
    55
    I am very satisfied with my order from Lens.com. I don't often give all 10's because I think there is always room to improve.
    Mary Jo - Indiana (1st order)
  • 05/21/2015
    Lens.com
    55
    Have always had great experience when ordering whether it be refilling or ordering new brand.
    Allan - Texas (10th order)
  • 05/20/2015
    Lens.com
    55
    Quick and easy process. Good prices.
    Toussaint - Pennsylvania (7th order)
  • 05/19/2015
    Lens.com
    55
    Friendly service and excellent prices.
    Denise - Illinois (6th order)
  • 05/19/2015
    Lens.com
    55
    great service and fast shipping easy to order from the web sight
    Kathy - South Carolina (7th order)
  • 05/19/2015
    Lens.com
    55
    Entire process easy Saved $$$ normally buy through my optometrist office
    Corene - Minnesota (1st order)
  • 05/14/2015
    Lens.com
    55
    Best price, timely delivery, no frills. When I was unable to track my shipment (a Fedex/USPS fault but not Lens.com) the Customer Service team gladly offered to re-ship without any questions asked. However luckily I found the shipment the next day and did not have to bother the Customer Service again. I liked their response very much. Great customer service.
    Deepak - Texas (4th order)
  • 05/14/2015
    Lens.com
    55
    Main reason: Professional dealings throughout the whole process. Quality website. Quality offerings. Quality shipping.
    James - Ohio (1st order)
  • 05/14/2015
    Lens.com
    55
    I've been ordering through Lens.com for years and have never had a problem with the ordering process or delivery of the contact lenses. I've tried other on-line companies and feel that Lens.com is the best.
    Deborah - Illinois (21st order)
  • 05/12/2015
    Lens.com
    55
    You were recommended by a coworker and I have been real happy w/your service.
    Norma - Florida (6th order)
  • 05/11/2015
    Lens.com
    55
    Your prices can't be beat! That's why I switched from 1-800-contacts to your company. Your company provides the same level of service as 1-800-contacts, but at a better price.
    Jaclyn - Michigan (1st order)
  • 05/11/2015
    Lens.com
    55
    The price is great! Fast delivery.
    Rachel - California (1st order)
  • 05/07/2015
    Lens.com
    55
    Hassle free, quick delivery, good service, easy to read Web
    James - Indiana (1st order)
  • 05/07/2015
    Lens.com
    55
    I ordered lenses from another site and received the wrong ones. It was nothing but one problem after another.
    Donna - Pennsylvania (2nd order)
  • 05/07/2015
    Lens.com
    55
    Your prices are the best. Customer service is the best. Shipment is quick
    Camille - New Jersey (3rd order)
  • 05/07/2015
    Lens.com
    55
    smooth transaction, the only way it would have been better is if I could blink and they would magically appear at the door, not exactly holding my breath on that one. so thanks and I will be ordering from you again!
    Tracy - Nevada (1st order)
  • 05/06/2015
    Lens.com
    55
    The prices at Lens.com were way better than my original doctors office.
    Jessica - Michigan (1st order)
  • 05/05/2015
    Lens.com
    55
    Everything on this sight was easy to use and the delivery was quick! I am very satisfied. I also love the 3-months after notifications to remind me to buy more contacts!
    Benjamin - Ohio (2nd order)
  • 05/04/2015
    Lens.com
    55
    ease of purchase-I used to go the the eyeglass store and then return to pick up my purchase.Now I am happier...
    Regina - New York (1st order)
  • 05/04/2015
    Lens.com
    55
    Easy ordering, processing, and fast delivery.
    Nellie - New York (24th order)
  • All Lens.com Reviews
  • 100% Customer Satisfaction

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  • Your Lenses are Ready

    With over 12 Million contact lenses in stock, we immediately fill your order with your exact prescription.

    Your Lenses are Ready
    Over 3 million successful orders delivered!