How can I return a product?
Place an Order or contact Customer Service 24/7 at:
1-800 LENS.COM (536-7266)
Returns are 'Hassle-Free'
It’s easy to return contact lenses at Lens.com. Just give us a call and we’ll take it from there!
You can speak with one of our friendly Customer Service Representatives at 1-800 LENS.COM (1-800-536-7266). Or if you prefer, you can email us at Service@Lens.com to get the simple return instructions.
Please do not return your order without first contacting us. We need to provide you with a Return Merchandise Authorization (RMA) Number to ensure your return is handled quickly and efficiently.
If your prescription changes we welcome your unopened and unexpired contact lenses.
And by the way, we also cover the cost of returning your contact lenses!
More about Order Information
100% Customer Satisfaction
If you're not 100% satisfied with your Lens.com purchase, we'll cheerfully refund all your money. Complete Details
Need to send back contact lenses? No problem, no hassles. Just give us a call. Complete Details
Shop with Confidence
All personal information that you submit is encrypted and secure.
We guard your information with the highest level of security tested daily.
We accept all major credit cards, checks and money orders - Online 24/7.
All your email preferences can be managed from the 'My Account' tab at the top of the page.
Your Lenses are Ready
With over 18 Million contact lenses in stock, we immediately fill your order with your exact prescription.