How can I return a product?
Returns are 'Hassle-Free'
It’s easy to return contact lenses at Lens.com. Just give us a call and we’ll take it from there!
You can speak with one of our friendly Customer Service Representatives at 1-800 LENS.COM (1-800-536-7266). Or if you prefer, you can email us at Service@Lens.com to get the simple return instructions.
Please do not return your order without first contacting us. We need to provide you with a Return Merchandise Authorization (RMA) Number to ensure your return is handled quickly and efficiently.
If your prescription changes we welcome your unopened and unexpired contact lenses.
And by the way, we also cover the cost of returning your contact lenses!
If our Customer Service Representative has instructed you to print out a Returns Form, you can find it here.
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