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Contact Information

Place an Order or contact Customer Service 24/7 at:

1-800 LENS.COM (536-7266)

Friendly Customer Service Representatives are available 24/7 by phone, chat, and email to help you.

Lens.com maintains the highest standards of customer service. If you have any problem involving our site or your purchase please contact us immediately & we'll make it right.

Customer Service Prescription Verification
Toll-Free Phone: 1-800 LENS.COM (536-7266) 1-888-393-7606
International Phone: 1-573-754-3600 1-573-754-3600
Toll-Free Fax: 1-800-401-1495 1-800-401-1495
Email: Service@Lens.com myRx@Lens.com
Mailing Address
Lens.com, Inc.
3016 Georgia St.
Louisiana, MO 63353

More about Company Information
  • 100% Customer Satisfaction

    If you're not 100% satisfied with your Lens.com purchase, we'll cheerfully refund all your money. Complete Detailspopup

  • Need to send back contact lenses? No problem, no hassles. Just give us a call. Complete Detailspopup

  • Shop with Confidence

    All personal information that you submit is encrypted and secure.

  • HACKER SAFE certified sites prevent over 99.9% of hacker crime.

    We guard your information with the highest level of security tested daily.

  • We accept all major credit cards, checks and money orders - Online 24/7.

  • Spam-free Email

    All your email preferences can be managed from the 'My Account' tab at the top of the page.

  • Your Lenses are Ready

    With over 12 Million contact lenses in stock, we immediately fill your order with your exact prescription.

    Your Lenses are Ready
    Over 3 million successful orders delivered!