Click Here to Chat

How does prescription verification work?

Place an Order or contact Customer Service at:

1-800 LENS.COM (536-7266)

Federal Law requires us to verify all prescriptions with the appropriate eye care provider. This can happen in two ways, either you fax us a copy of your prescription or you can provide us with the name and phone number of the issuing authority and allow us to contact them and verify the validity and accuracy of your prescription information. Your eye care provider has 8 business hours to respond to our request for verification. During this time your order has a status of RXFaxed. If they do not respond within this time frame we will assume that your prescription is valid and your order will be processed and shipped.

Donít Forget - Federal Law now requires your eye care provider to release a copy of your prescriptions. This allows you to take advantage of our low prices. Make sure to get a copy of your contact lens prescription, it belongs to you.




More about Prescriptions

  • 100% Customer Satisfaction

    If you're not 100% satisfied with your Lens.com purchase, we'll cheerfully refund all your money. Complete Detailspopup

  • Need to send back contact lenses? No problem, no hassles. Just give us a call. Complete Detailspopup

  • Shop with Confidence

    All personal information that you submit is encrypted and secure.

  • HACKER SAFE certified sites prevent over 99.9% of hacker crime.

    We guard your information with the highest level of security tested daily.

  • We accept all major credit cards, checks and money orders - Online 24/7.

  • Spam-free Email

    All your email preferences can be managed from the 'My Account' tab at the top of the page.

  • Your Lenses are Ready

    With over 10 Million contact lenses in stock, we immediately fill your order with your exact prescription.

    Your Lenses are Ready
    Over 2.5 million successful orders delivered!