What if I have a problem with my shipment?
Place an Order or contact Customer Service 24/7 at:
1-800 LENS.COM (536-7266)
At Lens.com we guarantee that you will receive the exact type and brand of contact lenses specified in your order and confirmed by your eye doctor's prescription. Each pair will arrive sealed in manufacturer's sterile vials or your entire purchase will be refunded. We also guarantee that all contact lenses will be delivered free of any manufacturer defects or we will replace them at no additional cost.
If your package is not exactly as ordered when you receive it, contact our Customer Service Department. Our customer service professionals will assist you and do whatever it takes to make things right.
100% Customer Satisfaction
If you're not 100% satisfied with your Lens.com purchase, we'll cheerfully refund all your money. Complete Details
Need to send back contact lenses? No problem, no hassles. Just give us a call. Complete Details
Shop with Confidence
All personal information that you submit is encrypted and secure.
We guard your information with the highest level of security tested daily.
We accept all major credit cards, checks and money orders - Online 24/7.
All your email preferences can be managed from the 'My Account' tab at the top of the page.
Your Lenses are Ready
With over 18 Million contact lenses in stock, we immediately fill your order with your exact prescription.