RX

Hassle-Free Returns

It's easy to return contact lenses at Lens.com. Just give us a call and we'll take it from there!

You have unlimited time to return your unopened and unexpired contacts lenses (packages).

And by the way, we also cover the cost of returning your contact lenses!

You can speak with one of our friendly Customer Service Representatives at 1-800 LENS.COM (1-800-536-7266). Or if you prefer, you can email us at Service@Lens.com to get the simple return instructions.

Please do not return your order without first contacting us. We need to provide you with a Return Merchandise Authorization (RMA) Number to ensure your return is handled quickly and efficiently. Once your return is received and processed, the refund is credited to your credit card immediately on our end. Note that if the refund is being issued to a credit card, depending on your credit card company, it may take an additional 2-10 Business Days after your credit is applied for it to post to your account.

If our Customer Service Representative has instructed you to print out a Returns Form, you can find it here.


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