How do I track my order & status?

You may check the status of your Lens.com order and track the shipment by visiting our Order Status page. Orders will be listed by the Order Number and are also identified by their order date, shipping address, and the price of the order. If you do not remember your order reference number, or continue to have a problem with your order please contact our Customer Service Department.




More about Shipping and Processing

Place an Order or contact Customer Service 24/7 at:

1-800 LENS.COM (536-7266)

  • 100% Customer Satisfaction

    Money Back Guarantee Complete Details

  • Hassle Free Returns Complete Details

  • Shop with Confidence

    All personal information that you submit is encrypted and secure.

  • HACKER SAFE certified sites prevent over 99.9% of hacker crime.

    We guard your information with the highest level of security tested daily.

  • We accept all major credit cards, checks and money orders - Online 24/7.

  • Spam-free Email

    All your email preferences can be managed from the 'My Account' tab at the top of the page.

  • Your Lenses are Ready

    With over 15 Million contact lenses in stock, we immediately fill your order with your exact prescription.

    Your Lenses are Ready
    Over 6 million successful orders delivered!