Can I fax my order to Lens.com?
Place an Order or contact Customer Service 24/7 at:
1-800 LENS.COM (536-7266)
Lens.com maintains the highest standards of customer service. If you have any problem involving our site or your purchase please contact us immediately and we will do our best to service your needs as soon as possible.
You absolutely can! Our fax number is 1-800-401-1495.
While we welcome your fax, since you are reading this online we encourage you to try to complete the order online. Our ecommerce platform has many safety checks within it to help ensure you receive the proper lenses. If you are having any difficulty with either the fax order or placing the order online, please call one of our highly trained Customer Service Representatives at 1-800-LENSCOM, they will be happy to assist you.
To ensure the fastest service:
- fax us a copy of your current prescription including the Dr's name and address
- Fill out this form and email it back to us as an attachment, filled out online or by fax and we'll process your order.
- Please fill out as much of the form as you can and remember to include a copy of your prescription
100% Customer Satisfaction
If you're not 100% satisfied with your Lens.com purchase, we'll cheerfully refund all your money. Complete Details
Need to send back contact lenses? No problem, no hassles. Just give us a call. Complete Details
Shop with Confidence
All personal information that you submit is encrypted and secure.
We guard your information with the highest level of security tested daily.
We accept all major credit cards, checks and money orders - Online 24/7.
All your email preferences can be managed from the 'My Account' tab at the top of the page.
Your Lenses are Ready
With over 21 Million contact lenses in stock, we immediately fill your order with your exact prescription.