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How do I check on my order's status? understands the importance of being able to track your Order, and has provided an easy to use system to track any outstanding order through your Account.

Order Status

  1. Visit the My Account Page
  2. Identify Order
    • Orders will be listed by the Order #
    • This Page will also display: Date Ordered, Shipping Address, Total Price, and Status
  3. Select the Appropriate Order
    • In the Status Column you can check what stage of the Order Process your Order is in
    • For more information about Order Status - see How does Order Status Work?

If you have any further questions, please contact our Customer Service Departmentfor further assistance.

More about My Account


Place an Order or contact Customer Service 24/7 at:

1-800 LENS.COM (536-7266)

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    All your email preferences can be managed from the 'My Account' tab at the top of the page.

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