How do you ship your products? Our Expedited Shipping method offers
our customers a reliable service at extremely competitive prices. We also ship some packages
by FedEx Next Day and 2nd Day Air, although these services are not...
Refer a Friend! Referring friends and colleagues to Lens.com is simple and easy. All you need to do is tell your friends about the discounts and services that Lens.com offers to all its customers. As a Thank You, yo...
How does the Referral Program Work? Referral Program
Which of my friends are eligible?
How can I ensure my friends' privacy?
How do I refer a new client to Lens.com?
How much do I get paid?
Will I be notified if someo...
How much does shipping & handling cost? - Shipping
Our Expedited Shipping method offers our customers a reliable service at extremely competitive prices / rates.
We also ship some of our packages by FedEx.
If you have a shipping prefer...
Is it safe to use my credit card on line? Yes, it's extremely safe.
Our e-commerce system uses SSL (Secure Sockets Layer) - the industry standard for encryption technology.
It is used to create a secure transaction environment for commer...
Referral Terms and Conditions
1. Making Referrals
Everyone who is a registered customer of Lens.com is eligible for the
Referral Program. You become a
referrer of Lens.com when you send your first ...
Terms & Conditions of Use The use of this site is governed by the Terms and Conditions of Use set forth below and elsewhere on the site as indicated.
For terms governing shipping, returns and payment, please refer to our Fre...
Customer Feedback Lens.com strives to maintain the highest level of customer service by keeping careful track of all of our customer's comments and concerns. Below is a sampling of what some of our customers have to ...
How does the Order Status Page Work?
Lens.com wants to keep its customers as informed as possible about their order.
The Order Status page monitors our system and constantly updates the information so that we offer a great deal of in...
What does Availability mean? Because of the volume we ship we are able to stock 90% of all popular contact
lens prescriptions. If your lenses fall into these common parameters we will
process your order the day we receive it ...
What are my email preferences?
Lens.com is dedicated to offering you premium customer service and the lowest prices on your contact lenses.
Part of this service are a variety of emails – from reminders for when your current pr...
