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Frequently Asked Questions
What information do I need to order contact lenses?
A contact lens prescription is made up of specific data which we require to fill your order. All of this information is available on the packaging of the contact lenses you are currently wearing, or...
Novelty Lens FAQ
Novelty (Halloween, Special Effect, FX, Theatrical) Lens FAQ
Click the + sign to expand the answer to the questions you would like answered.
I am concerned about the health of wearing Nov...
How do I read my prescription?A contact lens prescription is made up of specific data which we require to fill your order.
All of this information is available on the packaging of the contact lenses you are currently wearing, or...
Can I purchase one brand of contact lens if I have a prescription for another?Unfortunately, not. Contact lenses come in different sizes and must be fit to your eye by an Optometrist or Ophthalmologist.
As a replacement center, we can only sell you contact lenses that you are...
I just received my eyeglass prescription. Can I order contact lenses from it?
Unfortunately not. Your eyeglass prescription only has the power part of the contact lens prescription. In addition to the power the proper base curve (BC) and diameter (DIA) are needed to order con...
What is the reminder email, and how do I edit it?
The Reminder email is a service Lens.com provides to all of its customers. Our system keeps track of the lenses and quantities that you order,
when our records show that your prescription is runni...
Can I get color contact lenses without a prescription?
No. Colored contact lenses come in different sizes and must be fit to your eye by an Optometrist or Ophthalmologist. As a replacement center, we can only sell you contact lenses that you are already...
