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Frequently Asked Questions

  1. Customer Feedback
    Lens.com strives to maintain the highest level of customer service by keeping careful track of all of our customer's comments and concerns.  Below is a sampling of what some of our customers have to ...
  2. Can I purchase one brand of contact lens if I have a prescription for another?
    Unfortunately, not. Contact lenses come in different sizes and must be fit to your eye by an Optometrist or Ophthalmologist. As a replacement center, we can only sell you contact lenses that you are...
  3. I just received my eyeglass prescription. Can I order contact lenses from it?
    Unfortunately not. Your eyeglass prescription only has the power part of the contact lens prescription. In addition to the power the proper base curve (BC) and diameter (DIA) are needed to order con...
  4. Can I get color contact lenses without a prescription?
    No. Colored contact lenses come in different sizes and must be fit to your eye by an Optometrist or Ophthalmologist. As a replacement center, we can only sell you contact lenses that you are already...