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Frequently Asked Questions
- How does the Referral Program Work?
Referral Program
Which of my friends are eligible?
How can I ensure my friends' privacy?
How do I refer a new client to Lens.com?
How much do I get paid?
Will I be notified if someo...
- Privacy Policy
Our store maintains a strong commitment to your privacy.
Lens.com considers the responsible use of personal information to be a critical element in enabling the Internet to reach its potential as ...
- Terms & Conditions of Use
The use of this site is governed by the Terms and Conditions of Use set forth below and elsewhere on the site as indicated.
For terms governing shipping, returns and payment, please refer to our Fre...
- How does the Order Status Page Work?
Lens.com wants to keep its customers as informed as possible about their order.
The Order Status page monitors our system and constantly updates the information so that we offer a great deal of in...
- What are my email preferences?
Lens.com is dedicated to offering you premium customer service and the lowest prices on your contact lenses.
Part of this service are a variety of emails – from reminders for when your current pr...