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Searched for "contact-lenses"

FAQ found
  1. Novelty Lens FAQ Novelty (Halloween, Special Effect, FX, Theatrical) Lens FAQ Click the + sign to expand the answer to the questions you would like answered. I am concerned about the...
  2. Can I get color contact lenses without a prescription? No. Colored contact lenses come in different sizes and must be fit to your eye by an Optometrist or Ophthalmologist. As a replacement center, we can only sell you contact...
  3. I just received my eyeglass prescription. Can I use my glasses prescription for contacts? Unfortunately not. Your eyeglass prescription only has the power part of the contact lens prescription. In addition to the power the proper base curve (BC) and diameter...
  4. Money Back Guarantee A guarantee shouldn't be complicated, so ours isn't. At Lens.com we guarantee that you will receive the exact type and brand of contact lenses specified in your order and...
  5. Contact Rebates: What contact lens brands have rebates? Below is a list of contact lens manufacturers that have rebates. Click on the manufacturer to see all of the brands with rebates. Acuvue Rebates Alcon Rebates Bausch &...
  6. How long do I have to submit my rebate? Rebate must be postmarked within 8 weeks of the order date. Check out all of our rebates: Acuvue Rebates Alcon Rebates Bausch & Lomb Rebates CooperVision Rebates X-Cel...
  7. What do I do if I lost my rebate card? For card balance and card information, please visit Lens.com/prepaidcard or call 1-855-833-9540. Check out all of our rebates: Acuvue Rebates Alcon Rebates Bausch &...
  8. How do I check the status of my rebates? You can check the status of your rebate by going to https://www.lens.com/rebate/. Enter your tracking number or click the "Your Information" tab and enter your first...
  9. How long does it take to get my rebate? After submitting your forms you can check the status of your rebate by going to https://www.lens.com/rebate. Please allow up to 10 weeks to receive your Lens.com Visa...
  10. Do I process my rebate card as debit or credit? This is not a credit card;, however, at checkout, always select CREDIT and sign for your purchase. Check out all of our rebates: Acuvue Rebates Alcon Rebates Bausch &...
  11. When does the rebate card expire? Your card expires 6 months from the date of issuance. The valid through month and year appears on the front of the card. See the image to the right. Check out all of our...
  12. How can I return a product? Returns are 'Hassle-Free' It’s easy to return contact lenses at Lens.com. Just give us a call and we’ll take it from there! You can speak with one of our friendly...
  13. What if my package is damaged when I receive it? At Lens.com we guarantee that you will receive the exact type and brand of contact lenses specified in your order and confirmed by your eye doctor's prescription. We also...
  14. What if I have a problem with my shipment? At Lens.com we guarantee that you will receive the exact type and brand of contact lenses specified in your order and confirmed by your eye doctor's prescription. Each...
  15. Can I order a different brand of contacts than my prescription? Unfortunately, not. Contact lenses come in different sizes and must be fit to your eye by an Optometrist or Ophthalmologist. As a replacement center, we can only sell you...
  16. How do I reorder my contact lenses? At Lens.com, we make reordering your contact lenses easy. We track every order you place in your account, including order placed by phone. When it is time for you to...
  17. About Lens.com Your best value in contact lenses for over 29 years. From America's heartland, we're happy to help you save money on contacts lenses and provide high quality...
  18. Lens.com Coupon & Discount Codes (2020) At Lens.com, we prioritize customer savings and convenience. We don’t offer traditional promotion-driven coupon codes, but we do offer significant everyday discounts on a...
  19. Where can I use my new prescription? You can use it anywhere in the United States! Your prescription will be signed by a board certified ophthalmologist licensed to practice in the state where you live so it...
  20. Hassle-Free Returns It's easy to return contact lenses at Lens.com. Just give us a call and we'll take it from there! You have unlimited time to return your unopened and unexpired...
  21. What is a Flexible Spending Account (FSA)? A Flexible Spending Account is a tax-advantaged financial account that allows an employee to set aside a portion of his or her earnings to pay for medical expenses. This...
  22. Does Lens.com charge a membership fee? Tax? Absolutely not! You don't need to join a "membership club" to do business with Lens.com! And because contact lenses are a prescription product, there is no sales...
  23. Does Lens.com carry all brands of contact lenses? We at Lens.com sell the brands and types worn by over 99% of all contact lens wearers. If you don't see the exact contact lens you wear, or are looking for, contact our...
  24. Do Your Customer Service Reps Work on Commission? No, At Lens.com, we select our customer service professionals for their people skills, not for their sales skills. “No Sales Commission”; means no pressure when you order...
  25. What is the Refer a Friend program? Lens.com wants to help you and your friends save even more on contact lenses with our Refer a Friend program. Invite your friends to save $10 on their first order with...
  26. Do I need a previous prescription to take the online eye exam? We require a previous prescription for all patients seeking an updated prescription. The ophthalmologist needs to get a better understanding of your vision history to...
  27. How do I receive my rebate? It is as easy as 1, 2, 3! Purchase - Make a qualifying purchase from Lens.com. Complete Form(s) - After your order ships, access your Rebate Center to print your rebate...
  28. Contact lenses with insurance - will my vision insurance pay for contact lenses? Lens.com is considered an "out of network" provider by the major insurance companies offering vision coverage. If you have an out-of-network contact lens benefit in your...
  29. Best Price Guarantee. Our Mission: To Deliver the Best Prices, Anywhere. At Lens.com we check the prices of all major online, and retail contact lens distributors on a routine basis. On average our customers tell us that our prices are 15%...
  30. Shipping vs. Billing Address for Contact Lenses If you need to have an order shipped to an address other than your billing address, you can add an alternate shipping address during the Checkout Process. Checkout...
  31. What are my email preferences? Lens.com is dedicated to offering you premium customer service and the lowest prices on your contact lenses. Part of this service are a variety of emails – from reminders...
  32. How does the Refer a Friend program work? Lens.com wants to help you and your friends save even more on contact lenses with our Refer a Friend program. Invite your friends to save $10 on their first order with...
  33. Do I need a copy of my prescription to order contact lenses? No. You do not need a copy of your contact lens prescription in order to place an order with us. You need only to provide us with your eye doctor’s name and contact info,...
  34. How to Order & Buy Contacts Online Buying top brand contact lenses online through Lens.com is fast and easy. Just three easy steps and your lenses will be shipped right to your door. At the top of every...
  35. Why can’t I get Acuvue Oasys 6 packs anymore? On July 1, 2014 Johnson & Johnson stopped packaging Acuvue Oasys in 6 Packs. We are no longer selling 6 Packs as a result. Acuvue Oasys is now available in 12 Packs (6...
  36. How do you ship your products? Lens.com Shipping Times & Methods Reliable & Fast Shipping We have partnered with FedEx, the world's largest express transportation company, to provide reliable and fast delivery to our U.S. customers....
  37. What information do I need to order contact lenses? We’ve made it extra easy to order contacts when ordering through us. To process your order we need your order information, and the name and phone number of your eye...
  38. Terms & Conditions of Use The use of this site is governed by the Terms and Conditions of Use set forth below and elsewhere on the site as indicated. For terms governing shipping, returns and...
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