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Frequently Asked Questions
What information do I need to order contact lenses?
A contact lens prescription is made up of specific data which we require to fill your order. All of this information is available on the packaging of the contact lenses you are currently wearing, or...
Refer a Friend!Referring friends and colleagues to Lens.com is simple and easy. All you need to do is tell your friends about the discounts and services that Lens.com offers to all its customers. As a Thank You, yo...
How much does shipping & handling cost?At Lens.com we don’t bury the cost of shipping in every box we sell. We are completely transparent and let you decide what’s best for you. We offer you reliable shipping at extremely competitive price...
How long after I order my contact lenses can I expect to receive my order?Because of the volume we ship we are able to stock 90% of all popular contact lens prescriptions.
If your lenses fall into these common parameters we will process your order the day we receive it an...
How do I read my prescription?A contact lens prescription is made up of specific data which we require to fill your order.
All of this information is available on the packaging of the contact lenses you are currently wearing, or...
Do you ship Internationally?We ship orders world wide every day, delivery times are usually 7-10 business days from dispatch.
To avoid unexpected customs fees or duties, check with the customs department in your country about ...
