How much does shipping & handling cost?
Place an Order or contact Customer Service at:
1-800 LENS.COM (536-7266)
At Lens.com we donít bury the cost of shipping in every box we sell. We are completely transparent and let you decide whatís best for you. We offer you reliable shipping at extremely competitive prices/rates. You will be able to select the best method for your personal needs at checkout.
|Destination||Shipping Method||Shipping Time*||Cost|
|United States||Standard||5-7 Business Days||$7.95|
|FedEx 2nd Day||2 Business Days**||$14.95|
|FedEx Next Day||1 Business Day**||$20.95|
|Canada||Canada Standard||4-9 Business Days||$9.99|
|Canada Express||3-5 Business Days||$17.99|
|International||Standard Intl.||8-12 Business Days***||$19.95|
|FedEx Intl. Express||4-5 Business Days***||$35.99|
* Shipping Time above represents the time after dispatch from our shipping facility as advertised by USPS and FedEx. You will need to account for one day to process your order.
** FedEx Delivery options are only available for the contiguous 48 states. Orders for Alaska, Hawaii, and US territories are shipped using USPS Priority Mail. FedEx does not deliver to PO Boxes or APO/FPO addresses.
*** International shipping times do not include any unforeseen customs delays. Customers are encouraged to contact their local customs bureau for information on customs duties and/or limitations. Lens.com is NOT responsible for any sales taxes, duties or any other fees applied by the customs service in your country.
CUSTOMS NOTE: Lens.com is NOT responsible for any sales taxes, duties, or any other fees applied by the customs service in your country.
Insurance and Handling
Lens.com has been providing customers with the lowest total cost on contact lenses since 1995. We know what you want - great prices and a worry free purchase! Online savings are all about the total cost of getting your order delivered to your home. The contact lenses are all identical - the 'credit card charge' seldom is. Lens.com has been providing customers with the lowest total cost on contact lenses since 1995. We know what you want - great prices and a worry free purchase!
You get no hassles:
- Credit for ripped lenses
- Credit for damaged lenses
- Reship of a missing order
If your prescription changes we'll gladly:
- Take back boxes of your old prescription
- Credit or exchange for your new prescription
- ...all thanks to your order being insured*.
You'll also enjoy
- Free Rx verification
- Tax-free shopping
- Our commitment to the lowest online pricing.
- 100% price visibility - no hidden charges
Value is important to you. We are committed to keeping your Total Order Cost (the 'charge to the card') as low as possible. When Lens.com experiences cost fluctuations (almost always up!) we do our best to keep the per-box price as low as possible and add the increase to the order as a separate charge. We're doing well! Despite increases in costs from our suppliers we have capped the combined insurance and handling to a maximum of 11.87% of your product cost. And we'll never charge you taxes or bury the costs in inflated box prices.
*includes any unexpired and unopened boxes of your old prescription as full credits towards the purchase of your new prescription. Applies to any claim for a torn or damaged lens. Includes only manufacturers' defects on vialed products.
More about Shipping and Handling
100% Customer Satisfaction
If you're not 100% satisfied with your Lens.com purchase, we'll cheerfully refund all your money. Complete Details
Need to send back contact lenses? No problem, no hassles. Just give us a call. Complete Details
Returning contact lenses is FREE and easy. Simply give us a call and we'll take care of you.
Shop with Confidence
All personal information that you submit is encrypted and secure.
We guard your information with the highest level of security tested daily.
We accept all major credit cards, checks and money orders - Online 24/7.
All your email preferences can be managed from the 'My Account' tab at the top of the page.
Your Lenses are Ready
With over 14 Million contact lenses in stock, we immediately fill your order with your exact prescription.