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How do you ship your products?

Place an Order or contact Customer Service at:

1-800 LENS.COM (536-7266)

Reliable & Fast Shipping


We have partnered with FedEx, the world's largest express transportation company, to provide reliable and fast delivery to our U.S. customers.

FedEx SmartPost

We utilize FedEx SmartPost when you select "Standard" shipping. This is a great option if you want a reliable service at a competitive price.

Here's how it works: FedEx delivers your order to your local Post Office and your letter carrier delivers it to your door.

FedEx Express: FedEx 2nd Day, FedEx Next Day

We offer "FedEx 2nd Day" and "FedEx Next Day" shipping if you need your contact lenses faster. We give your order to FedEx and they deliver it directly to your door.


FedEx Smartpost FedEx Express FedEx Express
Method FedEx Smartpost (Standard) FedEx 2nd Day FedEx Next Day
Delivered by USPS FedEx FedEx
Order Tracking
Shipping Time 5-7 Business Days 2-3 Business Days 1-2 Business Days
Cost $7.95 $14.95 $20.95

During the Checkout Process you can select from a range of shipping options available for your region. If you have any additional questions about shipping methods and pricing, you can see how much our shipping and handling costs or contact our Customer Service Department.




More about Shipping and Handling

  • 100% Customer Satisfaction

    If you're not 100% satisfied with your Lens.com purchase, we'll cheerfully refund all your money. Complete Detailspopup

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    Returning contact lenses is FREE and easy. Simply give us a call and we'll take care of you.
    Complete Detailspopup

  • Shop with Confidence

    All personal information that you submit is encrypted and secure.

  • HACKER SAFE certified sites prevent over 99.9% of hacker crime.

    We guard your information with the highest level of security tested daily.

  • We accept all major credit cards, checks and money orders - Online 24/7.

  • Spam-free Email

    All your email preferences can be managed from the 'My Account' tab at the top of the page.

  • Your Lenses are Ready

    With over 14 Million contact lenses in stock, we immediately fill your order with your exact prescription.

    Your Lenses are Ready
    Over 2.5 million successful orders delivered!