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About Lens.com

Place an Order or contact Customer Service at:

1-800 LENS.COM (536-7266)

Your best value in contact lenses for over 19 years.

Lens.com Staff Photo
From America's heartland, we're happy to help you save money on contacts lenses and provide high quality customer service at the same time.

Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you're looking for the best prices on brand name contact lenses supported by hassle-free business practices. We've grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you'll be glad you did!

What makes us different?

A couple of things. We offer 'Buy More Save More' pricing so you can really stretch your contact lens dollar. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 48 hours - some with valid prescriptions ship within hours of receipt.

Also, everything on our website is designed for simple user interaction whether you're placing an order, changing a prescription or checking on an order's status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses.

Contact Us

Lens.com maintains the highest standards of customer service. If you have any problem involving our site or your purchase please contact us immediately & we'll make it right.

Customer Service Prescription Verification
Toll-Free Phone: 1-800 LENS.COM (536-7266) 1-888-393-7606
International Phone: 1-573-754-3600 1-573-754-3600
Toll-Free Fax: 1-800-401-1495 1-800-401-1495
Email: Service@Lens.com myRx@Lens.com
Hours Mailing Address
Mon - Fri: 7:00 AM to 9:00 PM CST Lens.com, Inc.
3016 Georgia St.
Louisiana, MO 63353
Saturday: 8:00 AM to 4:00 PM CST

Lens.com Customer Reviews and Feedback

Lens.com Customer Reviews and Feedback
Rating: 9.5/10 - 3,119 reviews
  • 05/01/2013
    Lens.com
    55
    Always polite and knowledgable customer service reps. Keep up the good work!
    Sharon - Georgia (6th order)
  • 05/01/2013
    Lens.com
    55
    My Daughter is very happy with her Contacts. Thank you very much.
    Evelyn - Florida (2nd order)
  • 05/01/2013
    Lens.com
    55
    Awesome prices and fast shipping! Definitely going to be a regular customer! Thank you!
    Rachel - Texas (2nd order)
  • 04/30/2013
    Lens.com
    55
    Quick and fast. What could be better?
    Jane - Maryland (4th order)
  • 04/30/2013
    Lens.com
    55
    Great product, great service!
    Vivienne 'Blue' - Louisiana (16th order)
  • 04/30/2013
    Lens.com
    55
    Great company, and great savings!
    Paula - Wisconsin (3rd order)
  • 04/30/2013
    Lens.com
    55
    As always service was excellent. I had to return previously purchased contacts because my script expired. All reps involved were helpful and courteous. I will continue to use your service for my lenses.
    Beverly D. - Pennsylvania (13th order)
  • 04/30/2013
    Lens.com
    55
    you guys do a great job!!!
    Shawna - Pennsylvania (2nd order)
  • 04/29/2013
    Lens.com
    55
    Keep up the good work and great pricing and I will more than likely order again. Thank you.
    Mellissa - New Hampshire (2nd order)
  • 04/26/2013
    Lens.com
    55
    Keep Up The Good Work
    Stan - Florida (3rd order)
  • 04/25/2013
    Lens.com
    55
    I love my contacts, thanks again.
    Vennitte - North Carolina (2nd order)
  • 04/25/2013
    Lens.com
    55
    Good Job
    Tara - Illinois (2nd order)
  • 04/25/2013
    Lens.com
    55
    Appreciate the good customer service via email updates on the status of my order.
    Kate - Maryland (3rd order)
  • 04/24/2013
    Lens.com
    55
    Great Job
    Toi - Illinois (2nd order)
  • 04/24/2013
    Lens.com
    55
    Thank you so much . I'm really happy with your service.
    Mehwish - New York (2nd order)
  • 04/23/2013
    Lens.com
    55
    Thank you ,Lens.com
    Christopher - California (3rd order)
  • 04/23/2013
    Lens.com
    55
    You offer the same products as the other online ordering sites, and you have the best prices!
    Brandon - Ohio (3rd order)
  • 04/23/2013
    Lens.com
    55
    Great value!
    Kathleen - Massachusetts (3rd order)
  • 04/23/2013
    Lens.com
    55
    fantastic phone customer service - rep was very friendly, courteous, and helpful.
    Nikhil - Connecticut (9th order)
  • 04/23/2013
    Lens.com
    55
    I appreciated the friendly helpful people I talked to at Lens.com.........thank you
    Sharon - California (5th order)
  • All Lens.com Reviews
  • 100% Customer Satisfaction

    If you're not 100% satisfied with your Lens.com purchase, we'll cheerfully refund all your money. Complete Detailspopup

  • Need to send back contact lenses? No problem, no hassles. Just give us a call. Complete Detailspopup

  • Shop with Confidence

    All personal information that you submit is encrypted and secure.

  • HACKER SAFE certified sites prevent over 99.9% of hacker crime.

    We guard your information with the highest level of security tested daily.

  • We accept all major credit cards, checks and money orders - Online 24/7.

  • Spam-free Email

    All your email preferences can be managed from the 'My Account' tab at the top of the page.

  • Your Lenses are Ready

    With over 13 Million contact lenses in stock, we immediately fill your order with your exact prescription.

    Your Lenses are Ready
    Over 2.5 million successful orders delivered!